My site darlenesstuff

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  darlenesadmin · Member · Apr 16, 2021 at 4:32 pm

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  How do i get my site active again

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  staartmees · Member · Apr 16, 2021 at 4:44 pm

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  What is the URL of your site?

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  darlenesadmin · Member · Apr 16, 2021 at 4:56 pm

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  darlenepeoples.wordpress.com
  All the content i had uploaded to the site is gone.

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  staff-arihere · Staff · Apr 16, 2021 at 6:03 pm

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  Hi there,

  Thanks for sharing the link to your site; I can see that your Resume and Contact pages have some content, but your Portfolio page has no updates later than 2018.

  If at any point in the past your site was downgraded from a plan that included plugins to a more simple site, it’s possible that doing so restored the site to the state it was in when its first plugin was installed. You can read a bit more info on downgrading a plan here.

  The best way to find out for sure what happened would be to contact customer support as they can take a look at your site’s history and tell you exactly what has happened.

  Good luck, hope that helped a little!

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  staff-blorbo · Staff · Apr 16, 2021 at 6:21 pm

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  Just to add some clarification here, there were no plan downgrades on this site, and as a free user, forum support is the only available option.

  We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/

  Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.

  I can confirm that the portfolio page and 1 post were deleted by the site’s owner 7 months ago. There has been no activity on the site since.