My site disappeared

  • Unknown's avatar
    sagealexa · Member ·

    As I logged on to my wordpress site this morning I came to find that everything was deleted. None of my plugins exist, none of my themes exist, everything disappeared into thin air. I’ve spent months working on my site to get it to where it was and it is all of a sudden gone. Please help.

  • kokkieh · Staff ·

    Hi there,

    What is the URL of the site you’re working on?

    You are posting here as the WordPress.com username account, sagealexa. This account was created a month ago and doesn’t own any sites on WordPress.com.

    You have a site connected to this account via the Jetpack plugin, https://sagealexa.com/, but we don’t host that site and have no control over the site itself. If anything was deleted from that site, you’ll need to contact your hosting provider, Bluehost.com, for help looking into what happened. You do not have Jetpack Backups active on that site, so I’m afraid we have no way of helping you to restore your site.

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