My site does not open starting this morning

  • Unknown's avatar
    ghazalss · Member ·

    Your site still appears to be down.
    edaratec.com still did not load when Jetpack Monitor last checked on it.
    It’s been offline for 1 hour.

    What is happening?
    Our monitoring requests are not being handled correctly by your site. This might mean that your site requires authentication, or that your DNS is misconfigured.

    Error reference: 195336374/client

    What should you do now?
    If you haven’t visited your site recently, give it a try and see if you’re able to load it.

    If you’re still unable to view it, now would be a great time to get in touch with your host’s support team and share the error information above with them.

    Get more help
    If you no longer want Jetpack Monitor to check this site, contact our Happiness Engineers.

    Automattic, Inc.
    60 29th St. #343, San Francisco, CA 94110, USA

    Manage your email preferences at WordPress.com.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    According to whois info your site isn’t running on the wordpress.com platform but uses the Bluehost name servers, https://digital.com/best-web-hosting/who-is/#search=edaratec.com

  • kokkieh · Staff ·

    Hi there,

    You got that email because you’re using the Jetpack plugin, and have the Monitor feature enabled. With that, Jetpack periodically checks your site throughout the day, and if your site doesn’t respond, Jetpack sends you an email to let you know your site might be offline.

    And that appears to be the case – if I type your domain in my browser, I get redirected to https://googlestagmanagers.com/update/index.php instead of taken to your site. That would also prevent Jetpack from communicating with your site.

    As for why this is happening you’ll need to contact Bluehost, where your site is hosted. Or if you’re using a Google Tag Manager plugin, that’s most likely the cause of this. So you can also try disabling that plugin and see if that helps.

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