My Site Doesn't Come Up Anymore

• 

  matthewwmartin · Member · Jan 31, 2015 at 4:06 am

  • Copy link
  • Add topic to favorites

  I upgraded to the Premium and registered the domain name MattWMartin.com. When I upgraded, I thought I’d have a lot more options to customize my site, but unfortunately I could only augment colors. As a result, I cancelled my premium upgrade and my new domain name within the hour. I’ve registered my previous matthewwmartin.wordpress.com as my primary domain, but now whenever I type that in, it automatically redirects it to MattWMartin.com and the site is unavailable. Please help.

  The blog I need help with is: (visible only to logged in users)

• 

  lizthefair · Member · Jan 31, 2015 at 3:58 pm

  • Copy link

  I’m able to visit your site matthewwmartin.wordpress.com without a problem, and see no remaining connections between your site and the domain name MattWMartin.com.

  DNS changes like this don’t happen instantaneously though so I’m not surprised you were seeing this problem right after you cancelled your subscription.

  If the problem is still persisting on Monday morning, let me know and I’ll dig deeper.

  When I upgraded, I thought I’d have a lot more options to customize my site, but unfortunately I could only augment colors.

  WordPress.com Premium does include several upgrades beyond changing colors, so if you consider upgrading again let me know so I can help you take advantage of all the benefits the upgrade offers :)