My site doesn’t exist????

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  jackiejoens · Member · Mar 14, 2022 at 2:02 pm

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  I get a message that my site jackiejoens.com does’t exist. I can’t access it nor can retrieve it. However, I am getting billed for it. what can I do? I don’t see anyway for me to contact WordPress directly. Thanks

  I don’t have a site linked to this WordPress.com account

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  staartmees · Member · Mar 14, 2022 at 2:17 pm

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  According to whois info, your site isn’t running on the wordpress.com platform but is hosted elsewhere meaning it uses the open source wordpress.org, https://digital.com/best-web-hosting/who-is/#search=jackiejoens.com. To solve this problem, you must contact your hosting.

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  staff-sheva · Staff · Mar 14, 2022 at 6:00 pm

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  Hi @jackiejoens,

  Your jackiejoens.com site is hosted with Media Temple, though it looks like it is having some issues. I suggest reaching out to your host for support.

  If you need to reconnect the Jetpack plugin, here’s how: https://jetpack.com/support/reconnecting-reinstalling-jetpack/

  Hope that helps.