My site doesn’t work. I need to pause it. I’m 77 and living solely on Social Security.

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  artec75147a520c · Member · Mar 25, 2020 at 8:30 pm

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  I need to pause avatarbirthday. I can’t use it.

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  supernovia · Staff · Mar 26, 2020 at 2:18 am

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  Hi! Sorry to hear that. You can still keep the free site going if you’d like.

  Can you first log out and log back in using the email address that gets renewal reminders and what not? Then reach out to us again here, and ask us to turn off auto renewal:

  Contact

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  supernovia · Staff · Mar 26, 2020 at 2:20 am

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  Noting too, you’re of course welcome to ask support for help with the issue you’re running into. We can help you through. Just be sure you’re logged into the correct account.