My site has been broken and seems to be hacked by malware

  • Unknown's avatar
    fivetownwatershed · Member ·

    Help!

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like your domain is currently not pointing to the WordPress.com nameservers.

    Because it’s not registered with us, we are unable to fix the domain issue from our end. Please contact GoDaddy support as soon as possible and ask them to update the nameservers on the domain. If the domain has expired (which doesn’t seem to be the case but may be worth asking GoDaddy about), you will need to renew it before the WordPress.com nameservers can be reinstated.

    The WordPress.com nameservers are:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    You can contact GoDaddy and ask them to update the nameservers or do it by following these steps.

    It may take up to 72 hours for the nameserver change to take effect after they have been updated.

    Feel free to let us know if there’s anything else you need and we’ll be happy to help.

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