My site has been hacked and email
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Hello,
Domain: uniqueone.org has been hacked and they submitted a request to cancel my domain however this wasnt me.
Please leave my domain active. I only requested to have the premium package refunded and the basic package be left on this account
Thank you.
Angela
(email visible only to moderators and staff) -
Hi there, sorry to hear about this unfortunate incident. I can guarantee you that your sites are well-protected on WordPress.com. However, the weakest link in the security of anything you do online is your password. It’s the key to your blog, your email, your social networking accounts or any other online service you use. If your password is easy to guess, your online identity is vulnerable.
Every password you use has to be easy to remember and hard to guess. A random set of numbers and characters make for a hard-to-guess password, but they’re also hard to remember. On the other hand, you’ll probably never forget your birthdate or the name of your first pet, but these make for very bad passwords, as they are increasingly easy to guess or find out.
On WordPress.com, you can use very long password with any combination of letters, numbers, and special characters, so the security of your password – and by extension, of your blog – is really up to you. Here are some tips for creating strong passwords.
Instead of trying to keep track of dozens of passwords in your head or in unsecured text documents on your desktop, use password management software. They will lock all your information down behind one single password. If you only have to remember one password, you can make it as random and as hard to guess as you want.
These are some the password managers we use for our own passwords:
Keepass – Open Source, free to download and use. Available for Windows, Mac and Linux.
LastPass – Free service with premium option. Available for all major OSs, browsers and mobile devices.
1Password – Paid download. Available for Windows, Mac and iOS, with support for all major browsers.EXTRA : Add an extra layer of security – with Two Step Authentication.
You can use any iOS, Android, Blackberry, or SMS-capable mobile device as a unique key to your blog. After you sign up for the service, you will need to enter a specially generated one-time code whenever you try to log in to your blog. This means that even if someone gets your password, they won’t be able to log in without possessing your mobile device as well.
You can learn more about this service in the Two Step Authentication support page.
Unfortunately I can’t help you in this matter since I’m just a simple member on this forum, but I’m pretty sure as soon as possible an official from WordPress.com will further assist you in this matter. Best wishes and take care with your passwords.
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Thanks for the tips. Much appreciated:)
My site says : domain server not found.
Any suggestions? -
Hi @uniqueonesite, you’re logged into a different account, but I was able to look up the domain. I see no signs of hacking, but it was suspended because the contact information was not verified.
Can you:
– Log out of this account
– Log into the account you used to buy the domain
– Check the contact info here
Then check that email address for a verification email. Once you’ve clicked the verification link, get in touch again here and we’ll make sure everything’s good to go again.
Also, if you need to update the address, wait until after you’ve verified the first one.
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