My site has been hacked. Please advise

  • Unknown's avatar
    russelleden · Member ·

    I recently created a site capecutter19.wordpress.com. On Saturday 6th July I changed the email address. The next day I couldn’t gain access. I have an idea who may have hacked it, as he had access to my password as I’d used it once on a forum he moderates. I need proof that he has done this before I report this crime to the UK authorities.

    Can you please advise me if there was a request to change the e-mail address after Saturday, 7 July 2012, 9:38 when I changed it to ru——–n@yahoo, and if so what was that e-mail address.

    I cannot include details of the blog as I’m currently frozen out of it.

    Thanks in advance

    Russell

  • staff-blorbo · Staff ·

    I assume you’re referring to the account capecutter19

    If so, the password was reset two days ago. We don’t keep track of specific minutes/hours.

    However, the email address was never changed. It’s still web[…] (at) capecutter19.org

    Do you have access to that email address?

  • Unknown's avatar
    russelleden · Member ·

    You just confirmed my worst suspicions. I’d like to report that the account has been hacked.

    I reset the email from web[…] (at) capecutter19.org on Saturday morning to my own email russ[……..]den (at) yah[….]uk. The guy who hacked it runs a forum for Cape Cutter owners and I was a member. He would have known my password as I foolishly used it the same one on both sites.

    I’ve asked Ryan_M to look at this too, and I control the Twitter account via the footer Widget. I can post messages to that as proof that this is my account. He has no right to my account.

    Please can you get it back for me?

    Rgds
    Russell

  • Unknown's avatar
    auxclass · Member ·

    You need to fix the passwords for your email first to keep others out of it – then James can help you further – your WordPress.COM blog and account have not been hacked it sound like – but your email probably has – since the email address to the blog account has remained the same

  • staff-blorbo · Staff ·

    Is Ryan working with you via email? If so, it’s best to continue there and off the public forums.

    Make sure that you change your email password as auxclass mentioned above.

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