My site has disappeared

  • Unknown's avatar
    reforestourfuture · Member ·

    WHat has happened to my site. Three months of work has just disappeared.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    As your site is not hosted on our servers, I’m afraid we have no way of telling what might have happened.

    Your site is connected to your WordPress.com account via the Jetpack plugin, but the site itself is using the open source WordPress.org software, and hosted with Hostgator.com.

    Your site looks fine to me, though. If you’re speaking of the My Sites dashboard here on WordPress.com, that’s blank because the Jetpack connection for your site is broken:

    https://jptools.wordpress.com/debug/?url=https://reforestourfuture.org/

    Please follow the troubleshooting steps linked there and contact your hosting provider to make sure XML-RPC is switched on for your site. Once the Jetpack connection is restored, you’ll be able to see all your site’s data here on WordPress.com again.

    But until that connection is fixed, you’ll need to log into WP-Admin directly at http://reforestourfuture.org/wp-login.php to access your site’s data.

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