My site has disappeared from my WordPress account

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  kvking · Member · Sep 14, 2017 at 4:42 pm

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  My site, site logos etc has disappeared from my WordPress account. I can still see my billing information and plugin purchases but the site itself appears to no longer be linked to my account – HELP!!

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  keegansingh · Member · Sep 14, 2017 at 5:04 pm

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  Hi There,

  Keegan here, WordPress.com community member, I would be happy to help.

  Do you have more than one WordPress.com account? Is it possible that you logged into a different account?

  Or, do you see another site you own, but are missing a site?

  Please let me know and I will try to help.

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  kvking · Member · Sep 14, 2017 at 5:18 pm

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  Hi Keegan,

  I only have one WordPress account and one WordPress site. No site is showing on my account.

  Thanks,
  Katie

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  keegansingh · Member · Sep 14, 2017 at 5:33 pm

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  Sorry you are having trouble. I have tagged this thread with modlook so that support staff will see it. Please see “How do I get a moderator/staff reply for my question” – https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question 

  Also, please subscribe to this thread so you are notified when they respond. Click “Subscribe to Topic” in sidebar to make sure you are notified when they respond.

  Thank you for your patience.

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  keegansingh · Member · Sep 14, 2017 at 5:35 pm

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  Also, please share your wordpress.com site you are having trouble with. Staff will need to know your domain name to help.

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  gemmacevans · Member · Sep 14, 2017 at 6:48 pm

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  Hi klh0187,

  My site, site logos etc has disappeared from my WordPress account.

  Can you confirm the URL of the site you are unable to find in your account?

  Just let me know and I’ll see what I can find.

  Thanks!

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  mmmtours · Member · Sep 19, 2017 at 11:14 pm

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  My site Richmond Travel Club has disappeared!!!

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  mmmtours · Member · Sep 19, 2017 at 11:17 pm

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  My site Richmond Travel Club has disappeared!!!
  http://richtravel.wordpress.com

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  gemmacevans · Member · Sep 20, 2017 at 7:54 am

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  Hi mmmtours,

  My site Richmond Travel Club has disappeared!!!

  I’m able to view richtravel.wordpress.com without any issues. If you are still unable to view the site, please start a new thread for your question and tag it with ‘modlook’. We’ll then take a look.

  Thanks!