My site has dissppeared

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  annemariepmr · Member · Nov 18, 2022 at 4:20 pm

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  I created a web-site (my first) and has disappeared. http://www.pmreclamation.com.
  What went wrong, and can it be retrieved without my having to start again!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-doublebassd · Staff · Nov 18, 2022 at 8:13 pm

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  Hi there,

  The domain is not expired, so I cannot tell exactly why the site is down from our end.

  However, I checked your site and your domain isn’t hosted with us but rather with Bluehost.

  These forums provide support for WordPress.com hosted sites. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out Bluehost for help since they would have access to your account and site.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  designitwisegmailcom · Member · Nov 18, 2022 at 9:07 pm

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  Do you have access to your hosting ?

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  staff-doublebassd · Staff · Nov 19, 2022 at 6:40 pm

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  Hi @designitwisegmailcom,

  Yes, we have access to WordPress.com hosted sites, but not self-hosted WordPress.org sites.