my site has gone down and we can’t get into it to fix it
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where do I start? WordPress doesn’t seem to have a help line. Its hosted by GoDaddy, and all is good on that side. when you go to the URL it just goes to word press.
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there,
It appears that you’re using the open source WordPress.ORG software hosted at another hosting company (GoDaddy). Please keep in mind, these forums here at WordPress.COM are for WordPress websites hosted and managed at WordPress.COM
In other words, if you visit Dashboard.WordPress.COM and the site in question is not listed, then the support does not belong here.
https://dashboard.wordpress.comTo get help with your issues, you may want to try posting your question at the WordPress.ORG support forum or to your hosting provider:
https://wordpress.org/support/forums/You can learn more about the differences between .COM vs .ORG here:
https://wordpress.com/com-vs-org/
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