my site has vanised

  • Unknown's avatar
    secureteccapital · Member ·

    my site has vanished. the marketing company i used to host this with you is no longer contactable. I think you hosted my site and I simply want to get it back up an running but i dont know how, can you please help?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • julinedossantos1 · Staff ·

    Hello,
    Sorry to hear your site is gone. It looks like your website (secureteccapital.com) is not hosted on WordPress.com, but may be using the self-hosted WordPress.org software. It’s important to note that WordPress.com and WordPress.org are different platforms. You can learn more about the differences here: https://wordpress.com/support/com-vs-org/

    In this situation, I recommend contacting your hosting provider for help getting your site up and running again. If you’re unsure who your hosting provider is, you can perform a WHOIS lookup on your domain name to find information about your domain registrar and hosting provider.
    Here is a link to a WHOIS lookup tool: https://www.whois.com/whois/
    Another tool: https://lookup.icann.org/en

    Once you have the information about your hosting provider, you can contact them for further assistance in recovering your website.

    I hope this information helps, and I wish you the best of luck getting your site up and running again.

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