My Site have Error and I need help
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Hi, My site with URL below is not loading and giving me error. I can’t even access the wordpress admin side.
You help will be really appreciated.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Here is the error message
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/helpers/helpers.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 4
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/helpers/helpers.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 4
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/theme/theme-setup.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 7
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/theme/theme-setup.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 7
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/theme/theme-styles.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 8
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/theme/theme-styles.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 8
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/theme/theme-scripts.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 9
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/theme/theme-scripts.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 9
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/admin/admin-setup.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 12
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/admin/admin-setup.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 12
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/admin/admin-styles.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 13
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/admin/admin-styles.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 13
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/admin/admin-scripts.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 14
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/admin/admin-scripts.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 14
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//inc/customizer/read-options.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 17
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//inc/customizer/read-options.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 17
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//inc/customizer/backend/class/class-fonts.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 18
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//inc/customizer/backend/class/class-fonts.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 18
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//inc/customizer/frontend.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 19
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//inc/customizer/frontend.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 19
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//inc/customizer/backend.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 20
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//inc/customizer/backend.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 20
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/wp/header-functions.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 23
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/wp/header-functions.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 23
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/wp/footer-functions.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 24
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/wp/footer-functions.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 24
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/wp/actions.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 25
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/wp/actions.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 25
Warning: include_once(/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/wp/filters.php): Failed to open stream: No such file or directory in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 26
Warning: include_once(): Failed opening ‘/srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes//functions/wp/filters.php’ for inclusion (include_path=’.:/usr/local/php-8.1.21/share/pear’) in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 26
Fatal error: Uncaught Error: Undefined constant “SHOPKEEPER_WOOCOMMERCE_IS_ACTIVE” in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php:29 Stack trace: #0 /srv/disk1/4145137/www/shenorenaturals.com/wp-settings.php(591): include() #1 /srv/disk1/4145137/www/shenorenaturals.com/wp-config.php(101): require_once(‘/srv/disk1/4145…’) #2 /srv/disk1/4145137/www/shenorenaturals.com/wp-load.php(50): require_once(‘/srv/disk1/4145…’) #3 /srv/disk1/4145137/www/shenorenaturals.com/wp-admin/admin.php(34): require_once(‘/srv/disk1/4145…’) #4 /srv/disk1/4145137/www/shenorenaturals.com/wp-admin/index.php(10): require_once(‘/srv/disk1/4145…’) #5 {main} thrown in /srv/disk1/4145137/www/shenorenaturals.com/wp-content/themes/shopkeeper/functions.php on line 29
There has been a critical error on this website. Please check your site admin email inbox for instructions.
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I have managed to resolve some of the errors but am still seeing these two
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Hello there,
I apologize for any inconvenience, but as a WordPress.com volunteer, I must inform you that we cannot provide direct assistance with the fatal error issue you’re facing on your website. The reason is that your site is not hosted on WordPress.com, and therefore, we do not have access to the specific details of your hosting environment to effectively diagnose and resolve the problem.
To understand the differences between WordPress.com and WordPress.org, I recommend reading the following link:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoSince your website is hosted with another provider, the best course of action would be to contact your hosting provider directly for support regarding the fatal error. They are in a better position to assist you as they have access to your hosting environment and server configuration, which may be essential in identifying and resolving the issue.
Additionally, you can seek help from the WordPress.org community by posting your question on their support forum. The WordPress.org forum is a valuable resource where experienced WordPress users often share their knowledge and offer assistance. You can access the forum using the following link: https://wordpress.org/support/forum/how-to-and-troubleshooting/
I understand the urgency of resolving the fatal error, and I sincerely hope that you can find a solution soon. Should you have any further questions or require further guidance, please feel free to ask.
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