My site is blank – any idea why?

  • Unknown's avatar

    Our website is running on wordpress.
    Since yesterday it does not load.
    Tried from different browsers, different devices, different locations. A blank page comes in on all. So it has nothing to do with our internet speed, browsers or devices.
    I can’t log in to our admin either, because that does not load either.
    I don’t get any error message nor any mails.
    Any idea for what happened?

  • Unknown's avatar

    Hi @ritanormal,

    Your site normalnorge.no is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only :).

    However, I recommend you to check your .htaccess file, delete your current .htaccess if you have any.
    Check your PHP memory limit; memory should be 64MB or above.
    you can try increasing Memory limit by adding define ('WP_MEMORY_LIMIT', '128M'); in wp-config.php file.
    To troubleshoot WordPress errors, you require to enable WordPress Debug, which can be done using wp-config.php.
    You need to copy and paste the code in wp-config.php file shown below.
    define( 'WP_DEBUG', true );.
    Also contact your host (Domainnameshop), regarding this error :)

    Thanks !!!

  • Unknown's avatar

    Thanks for the fast answer! Will try!

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