My site is blank / Can’t access dashboard

  • Unknown's avatar
    shermanmethodist · Member ·

    My now blank website only says ‘There has been a critical error on this website.’ And, I can’t get access to the dashboard. Please help.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    sedroca · Member ·

    I found the following site extremely useful to get past the blank website showing only ‘There has been a critical error on this website.’

    https://github.com/stracker-phil/wp-no-white-screen/

    This repository has a file called no-white-screen.php that you copy in to a subdirectory called /mu-plugins which needs to inside your /wp-content directory. I had to create it as it was not present.

    Also you have to edit your wp-config.php file to enable debugging.
    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_DISPLAY’, true);

    With these two steps are done and you visit your site in a browser, instead of ‘There has been a critical error on this website,’ you will get some specific information about what files need to be updated (probably) for your site to start correctly.

    That’s what happened for me anyway.

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