My site is cannot be loaded.

• 

  jstudentboard · Member · Sep 13, 2016 at 5:35 pm

  • Copy link
  • Add topic to favorites

  Hello, one of my sites is disappeared; the site’s wp-admin is cannot be loaded and accessed. My site’s address is http://www.jstudentboard.com/reporter. I do not know how to solve this problem.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Sep 13, 2016 at 6:02 pm

  • Copy link

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  justjennifer · Member · Sep 14, 2016 at 4:55 am

  • Copy link

  Hi there, when I visit http://www.jstudentboard.com it comes up as an expired domain for me. Please contact your domain registrar.

  By the sound of what you said in your other forum thread “updated the latest version”, if that site was using the standalone version of the WP software, please seek assistance at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

  Standalone WP and WordPressdotcom are separate entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  If you are talking about a site that was hosted here on WordPressdotcom, please let us know the underlying .wordpress.com URL

• 

  jstudentboard · Member · Sep 15, 2016 at 11:10 pm

  • Copy link

  Hello, i bought the domain from wordpress.
  Whom should I reach out to regarding the domain expiration?
  My program has used the site for two years, so it has all the important information and data.

  Are all the data erased as the domain became expired?

  Please help me.

• 

  justjennifer · Member · Sep 16, 2016 at 6:27 am

  • Copy link

  @jstudentboard – The site http://www.jstudentboard.com/ is now back online for me and is indeed using the standalone WP software.

  meta name=”generator” content=”WordPress 4.6.1″

  For the future, you’ll want to head directly to the ORG support forums for help. We really can’t assist with self-hosted sites as the platform here is highly customized.

  All the best.