My site is connected to a dead email address

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  joeatloffredoartdotcom · Member · Jul 4, 2020 at 12:38 pm

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  My site is https://alseyon278059521.wordpress.com/ and I know its username but the email account is a dead email address. I want to associate it to my working account, which currently shows no sites. I can provide details privately.

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  kokkieh · Staff · Jul 4, 2020 at 2:24 pm

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  Hi there,

  Please follow our account recovery process to regain access to that account:

  Recover Your Account

  The forms of verification mentioned there are the only details we accept to prove ownership of a WordPress.com account.

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  joeatloffredoartdotcom · Member · Jul 6, 2020 at 2:10 am

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  I do own the blog but don’t have the credentials being asked for. I appreciate the info.

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  titikspektrum · Member · Jul 6, 2020 at 3:13 am

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  Hi Kokkieh,
  I have the same problem, my wordpress blog linked to dead yahoomail account.
  I can not log in to my blog account because I forgot my password. However, I can not recover my account because I can not proof my ownership, which is account activation key or url, as the email which kept the data had been removed permanently since 2016.

  Can my wordpress account be transferred to another email (for example the recovery email for the dead yahoomail account)?

  Can you kindly assist me, please?

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  kokkieh · Staff · Jul 6, 2020 at 5:04 am

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  @titikspektrum,

  We can only change the email address for your account if you can verify your ownership via our account recovery process.

  Please email passwordhelp[at]wordpress.com with the information you do have an our account recovery team can take a look, but I cannot make any promises that they’ll be able to help.