my site is down

  • Unknown's avatar
    feldel9700 · Member ·

    My website is down. Please advise me as to how to get it back up & what caused it to close. This is the error message: Parse error: syntax error, unexpected ‘const’ (T_CONST), expecting variable (T_VARIABLE) in /var/www/wp-content/mu-plugins/gd-system-plugin/includes/admin/class-themes-tab.php on line 27

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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