my site is down

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  mlewright · Member · May 11, 2020 at 1:40 pm

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  Why does my site have an error 500? How do I fix this?

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  adarshhalan · Member · May 11, 2020 at 1:56 pm

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  hi,

  can we have the name of your site please?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

  thanks.

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  mlewright · Member · May 12, 2020 at 12:36 pm

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  Hi there,
  I received an email requesting that I send my message again.
  My site http://www.theonlyroad.co has a error 500. Could someone help me fix this?

  Thanks

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  staff-mckluskey · Staff · May 13, 2020 at 11:02 am

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  @mlewright, the 500 errors usually happen due to plugins/theme conflict.
  Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with Bluehost), you’ll want to write on the community forums: https://wordpress.org/support/forums/

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.