My site is down

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  jaynibydesign · Member · Dec 4, 2020 at 2:19 am

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  My site domain, jaynibydesign.com, is down. Can you please help me figure out why?

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  jbeats1 · Member · Dec 4, 2020 at 2:43 am

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  Hi there,

  Your site jaynibydesign.com is not hosted here at WordPress.com but instead is using WordPress software hosted elsewhere.

  For further assistance, please seek help on the WordPress.org forums here:

  https://wordpress.org/support/

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  jbeats1 · Member · Dec 4, 2020 at 2:49 am

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  Also,

  I noticed you do have content on this domain, see here: https://imgur.com/gallery/1Z9qFM0

  If this is not the content you want, and you do have a WordPress.com account with a different site than what you see above, you may need to change your domain name servers to point to your WordPress.com site, as explained here:

  https://wordpress.com/support/move-domain/change-name-servers/

  I hope this helps!

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  ryrhino00 · Member · Dec 4, 2020 at 3:48 am

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  Hi,

  This forum is for sites hosted with WordPress .com

  Your site hosting information can be seen here.

  https://gwhois.org/jaynibydesign.com+dns

  Since your site is hosted with Bluehost you will need to get help at Bluehost.

  https://www.bluehost.com/help/article/contacting-support

  If Bluehost is unable to help you please ask for help at theWordPress .org forums.

  https://wordpress.org/support/forums/

  If you have not posted in either of those forums please create an account in those forums before posting.

  If you want to know the difference between .com and .org please read this document.

  https://wordpress.com/support/com-vs-org/