My site is down

  • Unknown's avatar
    ndmathur1 · Member ·

    why is my site down? I have bluehost which doesnt expire for another 6 months

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! Your site doesn’t use our managed hosting, but for what it’s worth I can see it on my side. If you’re still having trouble, can your reach out directly to your host? You may be caught in their firewall.

    Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

    You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

    I hope this helps!

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