my site is down

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  amandapanda99eaec68d266 · Member · Dec 16, 2023 at 4:58 pm

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  My site is down for EVERYONE for 3 hours

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Dec 16, 2023 at 5:02 pm

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  Your site is running on the wordpress.com platform. You must contact your hosting support to solve this problem yourself.

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  helper-heroponriki · Member · Dec 17, 2023 at 7:52 pm

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  @amandapanda99eaec68d266 Thank you for reaching out to the free support forums for websites hosted on WordPress.com. Although your site is not hosted with us, we’re here to provide guidance and point you in the right direction for assistance.

  For this particular issue, I suggest getting in touch with your hosting provider. Since they host your site’s files, they have access to those files and are best equipped to help you identify and resolve this problem. You can contact Bluehost support through this link: https://www.bluehost.com/contact

  I hope this information proves helpful! If you have any further questions or need additional assistance, feel free to let us know.