MY site is down

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  elliottphotographyca · Member · Mar 24, 2016 at 12:19 am

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  My site is just down and I have no idea whats wrong I’m not a web guy

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 25, 2016 at 4:50 am

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  I’m sorry to hear that you are having trouble. However, http://elliottimpactmedia.ca/ is a self-hosted WordPress.org blog, which we really can’t help with.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/

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  elliottphotographyca · Member · Mar 26, 2016 at 11:14 pm

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  Thank you but I think at this point I need a number to call and can’t find any help lines

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  staff-ozmodiar · Staff · Mar 27, 2016 at 2:31 am

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  Your nameservers indicate that these people are your webhost:

  http://www.netfirms.com/

  You might try contacting their support team if that sounds familiar.

  But aside from that, I’m afraid there is nothing that WordPress.com staff can do. We can only assist with sites hosted on WordPress.com.