My site is down
-
My site randomly went down this morning and is displaying this message ‘You can’t get there from here (site_id mismatch error). This happens when an external blog (a self-hosted blog using the Stats plugin) is pointed to WordPress.com by DNS. If you are trying to migrate away from WordPress.com, please update your DNS to point the domain to your own server. Otherwise please contact WordPress.com support and explain what you were trying to do, what steps you took, what you expected to happen, and what actually happened. It’s probably Andy’s fault.’
The blog I need help with is: (visible only to logged in users)
-
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
@lauragedeon can you let us know what you are trying to do?
Let us know whether you intend to keep the site hosted here or whether you are trying to self-host, for example. We can fix this but we need to know what you had in mind. Thanks!
-
Hello my site is down when I installed the updates this morning can someone help with this?
-
@kamisolstyleconsultancy you don’t have any sites on our servers, or any connections with our service. Did you mean to post at https://wordpress.org/support for self-hosted sites?
- The topic ‘My site is down’ is closed to new replies.