My site is down

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  youlovejulissa · Member · Feb 4, 2019 at 7:21 pm

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  Hello my site xoxojulissa.com is down and I also cannot log into WP Admin. What is going on?
  Please advise. Thanks

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  scifiknux · Member · Feb 4, 2019 at 8:03 pm

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  Hi julissa,

  It looks like your website (xoxojulissa.com) is a self-hosted WordPress site instead of a WordPress.COM service. This forum is to help WordPress.COM users, so we can not directly help with this issue.

  With self-hosted sites, there can be many issues that lead to this same outcome. This can include the domain name expiring, database issues, or even severe plugin conflicts.

  I would recommend checking with your provider (looks like it’s Endurance International Group) to make sure your account is in good standing and your domain has been renewed.

  If the issue persists, you should check out this document regarding login trouble and post on the WordPress.ORG forums if all else fails.

  Best of luck to you, I hope this gets sorted out soon!