My site is down

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  taramzg · Member · Jul 23, 2019 at 9:10 pm

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  My site is down and I can’t log-in to try and figure out what is wrong

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 23, 2019 at 10:30 pm

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  Hi there,

  What is the URL of the site you are referring to?

  Is it a WordPress.com hosted site? Are you referring to whathappenedforrecessdotcom.wordpress.com?

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  taramzg · Member · Jul 24, 2019 at 4:30 pm

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  No, it’s for harmonybody.com or http://harmonybody.com/wp-admin/

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  supernovia · Staff · Jul 24, 2019 at 8:04 pm

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  Ah okay. These forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host.

  I’d recommend checking with your host to see if they can help you troubleshoot this:
  https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error

  If you need more help with your individual installation, here’s a link to the correct forums for self-managed sites:
  https://wordpress.org/support/forums/

  Or, if you want to move the site to our servers so we can manage the technical end of things, you’d be welcome. You’ll need to regain access to the site first, but then let us know and we can help you get started:
  https://transferto.wordpress.com/self-hosted-wordpress-org/