my site is down.
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My site is down and I have no billing due. I checked the renewal and it says the domain (never expires). What’s going on?
The blog I need help with is: (visible only to logged in users)
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https://onlinewithtraceyc.wordpress.com/ is not down, it’s publicly accessible, and a free site here.
What sort of error are you seeing?
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Your free site might never expire but onlinewithtraceyc.com expired a while back and has now reached the redemption period.
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Excellent catch themagicrobot, I’m not sure how I missed that.
@onlinewithtraceyc Your domain onlinewithtraceyc.com expired on May 23. We sent several email warnings both before and shortly after it expired.
Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://en.support.wordpress.com/domains/domain-expiration/
The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://en.support.wordpress.com/domains/domain-expiration/#redemption-period
A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one which we can waive. That’s in addition to your annual domain renewal from us, so the total is going to be $98.
I have sent a payment request for the total of $98 to the email address on your account. Once the payment is received, we will send a note to our domain partner regarding onlinewithtraceyc.com. This process only takes about 2-3 days start to finish.
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