My site is down after using Wp Downgrade plugin

  • Unknown's avatar
    swkoelemay · Member ·

    Hello,

    My theme was discontinued without my knowledge, and when I upgraded to the latest WordPress 5.8.2 version, my site went totally blank – no content, just the background wrapper essentially.

    I tried reverting to my backup, but that didn’t do anything, so I tried reverting back to a previous version of WordPress using the Wp Downgrade plugin. Unfortunately, I took a guess at which version to revert to (not good) and now I can’t access my site AT ALL. I’m getting an HTTP ERROR 500 message with ‘[my website] is currently unable to handle this request.’

    HELP!! What do I do?

    Thank you!!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    swkoelemay · Member ·

    Also – I can’t even access my admin area (WP dashboard).

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support for the plugin you’re using directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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