My site is down… again. :(

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  gestica · Member · Jul 16, 2018 at 2:35 pm

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  It has been down last week – but solved within 4 hours (or so, I believe) – there was a database connection error.

  But today, I have received no notification from Jetpack and it is not responding.

  My site is : gesTI.ca (also redirected from ITman.ca).

  THANKS!!

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Jul 16, 2018 at 9:09 pm

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  Hi there, it looks like you are using WordPress but you are not hosted here at WordPress.com. These forums are for those hosted here at WordPress.com.

  For self-hosted WordPress sites such as yours, I would suggest asking for help in the Jetpack plugin support forum at WordPress.org.

  WordPress.com and WordPress.org are separate, so if you do not already have an account at WordPress.org, you will need to register.

  The differences between WordPress.com and WordPress.org.

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  cookgardensew · Member · Jul 16, 2018 at 9:55 pm

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  @gestica

  Just a thought-

  It looks like your site is throwing a parse error on the Simple Payments widget.

  That widget is only usable by Jetpack Premium and Professional members. If you are a Premium or Professional user with Jetpack you get Priority Support and may want to start there.

  https://jetpack.com/features/security/expert-priority-support/