my site is down and can't log in to wordpress

• 

  alanaimbruce · Member · Apr 23, 2015 at 11:03 am

  • Copy link
  • Add topic to favorites

  My site is down everydayella.com and I can not log into my wp admin to try and fix it it just gives me the error
  Warning: require_once(/home/content/p3pnexwpnas04_data03/41/2437741/html/wp-content/plugins/jetpack/class.jetpack.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas04_data03/41/2437741/html/wp-content/plugins/jetpack/jetpack.php on line 31

  Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas04_data03/41/2437741/html/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas04_data03/41/2437741/html/wp-content/plugins/jetpack/jetpack.php on line 31

  Can you please help me get my blog back up Thanks

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 23, 2015 at 3:33 pm

  • Copy link

  Hello there,
  We do not provide support for WordPress.ORG software installs and that is a WordPress.ORG error message.

  We provide support here only for WordPress.COM hosted blogs. Your site is not hosted by wordpress.COM and you are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

• 

  alanaimbruce · Member · Apr 23, 2015 at 5:10 pm

  • Copy link

  It’s is a WordPress.com site it’s everydayella.com Sent from my iPhone

• 

  galois · Member · Apr 23, 2015 at 7:50 pm

  • Copy link

  It’s is a WordPress.com site it’s everydayella.com Sent from my iPhone

  No, it isn’t a WordPress.com site:

  everydayella.com is hosted by GoDaddy.com

  http://www.whoishostingthis.com/?q=everydayella.com