My site is down and I need to renew to get it up again.

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  johannamauro · Member · Aug 28, 2020 at 9:49 pm

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  How can I renew my account?

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  supernovia · Staff · Aug 29, 2020 at 7:48 pm

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  Hi, first, can you log in as the upgrade owner? The plan is not under this account.

  Then you can take care of the upgrades here:
  https://wordpress.com/me/purchases

  I noticed you bought a support session on this account. If you don’t need that anymore, please be sure to cancel it by responding to the confirmation email and letting them know there.