My site is down due to a ‘critical error’

  • Unknown's avatar
    mcgillncss · Member ·

    My site is down and I am getting this error ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’ I have tried to figure out what the issue is, but I cannot seem to get into some parts of the website so I don’t know how to fix it. Any help would be appreciated.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
    https://wordpress.org/support/forums/

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