My site is down Help[

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  trapkinkceo1 · Member · Sep 19, 2021 at 4:31 pm

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  My site is down Help

  Site: https://trapkink.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  storygenie5 · Member · Sep 19, 2021 at 4:36 pm

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  What is the error you are receiving when you try to log on to your site?

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  trapkinkceo1 · Member · Sep 19, 2021 at 4:40 pm

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  This Account has been suspended.
  Contact your hosting provider for more information.

  What is going on please help!

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  storygenie5 · Member · Sep 19, 2021 at 4:47 pm

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  Hi.

  I hope this reply finds you well.

  Unfortunately, we don’t discuss suspended sites on this forum. Also, it loobbs like you are using wordpress.org, and not wordpress.com. To receive help with your question, you can go to https://wordpress.org/support/forums/ to get help in the wordpress.org forum.

  I’m sorry for any inconvenience caused to you by this.

  Best: @storygenie5

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  justjennifer · Member · Sep 19, 2021 at 6:25 pm

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  @trapkinkceo1

  Nameservers:

  DNS1.NAMECHEAPHOSTING.COM

  DNS2.NAMECHEAPHOSTING.COM

  Your site trapkink.com is hosted with NameCheapHosting.com and suspended by them. Please contact them directly for assistance with your suspended site as we are not able to help you with this.

  Just to clarify, this support forum you’ve posted to assists users with free websites hosted on the WordPress.com platform. You can read more about these differences at https://wordpress.org/support/article/wordpress-vs-wordpress-com/

  Best wishes