My site is down, no response from from host
-
Hi, my site is down, it’s been down for a few days and I’m unable to contact Zephyr, the WP suggested template host, and haven’t had any response from them. This is super frustrating, I paid the extra for a business account with support and I don’t know who to contact. How can I log into my site so I can write an update post?
Thank you so much!
The blog I need help with is: (visible only to logged in users)
-
You are posting to the wrong support forum. We provide support here only for WordPress.COM hosted blogs and those are the only sites our support docs refer to. Your site is not hosted by wordpress.COM and we cannot help you here.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
Hi, you are in the wrong forum.
This forum is only for blogs/sites hosted by WordPress.com
WordPress.COM and WordPress.ORG are completely separate and different http://support.wordpress.com/com-vs-org/And you should ask in the WordPress.org forum.
http://wordpress.org/support/ -
-
-
- The topic ‘My site is down, no response from from host’ is closed to new replies.
WordPress.com Forums 