my site is frozen
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My site has been frozen and I do not know why. My site I created is http://www.portsidepost.com. I really want to continue developing this site I have worked hard on. Please help. I have several email addresses: (email visible only to moderators and staff), (email visible only to moderators and staff) & (email visible only to moderators and staff) (for my readers) My pen name is Anya Morgan. I tried to reach you using the email address http://www.wordpress.com, I can’t send you any emails. Says something about the server? I am sends other emails just fine. What do I do? I must fix this today.
The blog I need help with is: (visible only to logged in users)
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Hi there!
Could I get a few more details about how your site is “frozen”? As I took a look at your site, it seems that all is up and running well. Are you having trouble accessing your account? If so, I’d recommend checking out this guide: https://en.support.wordpress.com/account-recovery/. It outlines how to use the password reset form and, if that doesn’t work, how to submit an account recovery form that we can help with further.
Regarding emails, you should be able to send us email for help at help@wordpress.com.
Some more information about what’s going on on your end will help us to look into this issue a bit further with you.
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Do not create duplicate threads, juist stick to your original thread at https://en.forums.wordpress.com/topic/my-site-is-frozen/ where a Staff Member is following up.
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