My site is gone

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  angeloharper · Member · Jan 24, 2017 at 12:22 am

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  I had a wordpress site in 2015 called bodypreserver.com and it is telling my that I do not have a site. I haven’t used it in about 2 years. How can I reactivate it?

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  justjennifer · Member · Jan 24, 2017 at 6:42 am

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  It looks like your above custom domain was once hosted on HostGator, not here on WordPressdotcom. You’ll want to contact their customer support directly for help.

  If you need further assistance with your self-hosted standalone WP (org) install, please visit the forums at https://wordpress.org/support If you don’t have a username on the ORG forums, you can register one on that page.

  WordPressdotcom (where we are) and standalone WP are separate entities. You can find out more information about the differences here: https://en.support.wordpress.com/com-vs-org/

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  angeloharper · Member · Jan 24, 2017 at 3:32 pm

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  true it was hosted there, but I was in need of access to the actual admin page to view my articles and such. I should be able to at least view my site even if its not hosted.

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  angeloharper · Member · Jan 30, 2017 at 4:47 am

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  Is there any where to access my content? They informed me that the info can only be provided through my actual admin page.

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  justjennifer · Member · Jan 30, 2017 at 6:06 pm

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  The WP admin page bodypreserver.com/wp-admin/ would have been located on HostGator’s servers, not here on WordPressdotcom. If your domain/website is offline, you need to work with their support.

  If you haven’t yet, it’d be to your benefit to post on the support forums for ORG that I linked to above, as they are more experienced with this type of problem and may be able to advise you further.

  Good luck and best wishes.