My site is gone?

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  brittziamom · Member · Feb 15, 2017 at 8:11 pm

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  I logged into my wordpress to do updates on some plugins. It said that I had a jetpack plugin update. I tried to update it and it said error.
  Now every time I try to go to my site it is telling me

  Warning: require_once(/home/content/p3pnexwpnas06_data02/56/3779256/html/wp-content/plugins/jetpack/class.jetpack-client.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas06_data02/56/3779256/html/wp-content/plugins/jetpack/jetpack.php on line 73

  Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas06_data02/56/3779256/html/wp-content/plugins/jetpack/class.jetpack-client.php’ (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/p3pnexwpnas06_data02/56/3779256/html/wp-content/plugins/jetpack/jetpack.php on line 73

  Is my site erased? Did I lose all my information

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Feb 15, 2017 at 8:13 pm

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  This is WordPress.COM support. It is not WordPress.ORG support and you have a wordpress.ORG site.

  We do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  The wordpress.ORG login link is here https://login.wordpress.org/

  If you do not have a wordpress.ORG account yet then click Create an account https://login.wordpress.org/register/

  If you have a wordpress.ORG account but have lost the password password click Lost password https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service