my site is gone

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  ryanhguillory · Member · Apr 25, 2018 at 2:03 am

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  So I built a site, and now it is no where to be found! I can see the webpage online if I enter the exact URL, but It does not come up on my wordpress account, and I cannot edit it

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  shubhamgmath · Member · Apr 25, 2018 at 4:05 am

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  Hi ryanhguillory

  Can you please mention the site address which you are referring here?

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  ryanhguillory · Member · Apr 25, 2018 at 5:43 am

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  http://www.littlekingconsulting.com

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  ravichahar · Member · Apr 25, 2018 at 6:00 am

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  Hey ryanhguillory,

  The website is live. If you aren’t able to find if on your WordPress.com, you may be using a different account.

  Please check again.
  And as being an owner of a paid plan, you can directly contact the staff with 24/7 live chat service.
  https://wordpress.com/help/support

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  ryanhguillory · Member · Apr 25, 2018 at 6:03 am

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  It’s definitely the right account. I have emails in my email address. But when I log on, it says I haven’t made any pages, but the website is registered to that email

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  ryanhguillory · Member · Apr 25, 2018 at 6:06 am

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  And I don’t think WordPress acknowledges that I paid for a plan, which I have a record of paying for. That support link doesn’t work for me

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  ravichahar · Member · Apr 25, 2018 at 6:32 am

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  I have added “modlook” for staff assistance. Please wait for a staff member to reply here.

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  fstat · Staff · Apr 25, 2018 at 7:06 am

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  Hi there,

  littlekingconsulting.com is owned by a different account than the one you’re currently using to post to this forum.

  To be able to edit your site you need to log in to the correct WordPress.com account. If you’re not able to access your other account please read our Account Recovery guide:

  Recover Your Account

  If you have any other questions, just let me know and I’ll be happy to help.