My site is gone after changing my password on my sql

  • Unknown's avatar
    scr2021 · Member ·

    My site is gone after changing my password on my sql and now i cant login. How can i fix this?

    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    You may also reach out to your hosting provider for help. Since they’re hosting your site, they also have access to your site files and database and can help you reset that password or fix your wp-config.php file to use the new database password via FTP.

    I hope this points you in the right direction.

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