My site is gone – I've troubleshooted w/all I have – Domain Mapping

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  triumfittraining · Member · Jun 8, 2016 at 6:32 pm

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  I’ve had my site livingfitly.com mapped to my host (Bluehost) for at least 3 years without any problem. I’ve recently begin much more work on the site, also without problem. However, I woke up this morning to log in at livingfitly.com/wp-admin, was not allowed, and received this version of the ‘white screen of death’:

  Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.

  I can’t log in. I tried renaming plugins to gain access to at least shut them down then attempt to activate one by one, but that also did not work. No access. I’m not techie by any means, but I’ve been able to solve these types of things in the past.

  Any suggestions? My company’s email accounts are also unusable while this glitch is going on.

  The blog I need help with is: (visible only to logged in users)

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  nathaliecordier · Member · Jul 8, 2016 at 9:16 pm

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  Just wondering how you got your blog back on track. I seem to have the same problem here

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  triumfittraining · Member · Jul 9, 2016 at 5:11 pm

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  Hey, this actually took me weeks to figure out. I tried everything. Usually you can rename your plugin folder to something like ‘plugins.hold’ then you regain access and figure out which plugin may be causing the problem. No luck. I tried wiping out the cache, browser history, etc. as some suggested. No luck. I randomly received a piece of advice that my lease for the site had run out, but I had just paid it a few months prior.

  So I contacted WordPress Support directly, somehow, and inquired. They said my lease had run out with ‘Wild West Domains’. I’d never heard of Wild West Domains. It turns out they are the group that handle the ‘leases’ of WordPress sites (when we sign up our domain name). I had no idea, who does? Long story short, WordPress ‘made a mistake’. That was their explanation. They ‘accidentally’ took my site down. I’m a small time site, but if it had been a $$$$ business’ site… that could’ve been disastrous. Anyway, lots of irrelevant info here, but maybe something will trigger and idea or help for you.