My site is hacked, I can not log in

  • Unknown's avatar

    Hi, I am Daniel and I have my website with you http://www.yogadaniel.com

    I can not log in as it says my email does not exist so I can not get new password. Someone hacked me and I don’t know what to do. I can not use admin on yoga daniel.com and that is why I contact you through here as I don’t find any other way to contact you.

    Can you help me? Try send me an email to (email visible only to moderators and staff)

    I hope you understand I am me, and I can verify it in any way you want, but I can not log into admin on my site .

    Please help

    /Daniel Strausser
    Chiang Mai Thailand

  • Unknown's avatar

    Daniel,

    http://www.yogadaniel.com is running a kind of WordPress that not supported in this forum. This forum supports WordPress sites that are hosted on WordPress.com.

    DomainTools.com shows that http://www.yogadaniel.com uses the self-hosted version of WordPress (a.k.a. WordPress.org or open source WordPress) and that your site is hosted with one.com.

    You can find a companion community support forum for self-hosted WordPress.org sites here:

    https://wordpress.org/support/

    For the problem that you describe, I would suggest contacting your hosting company as well as seeking advice in the WordPress.org support forum.

    If you are curious about the differences between WordPress.org and WordPress sites hosted on WordPress.com, this web page provides more information:

    WordPress.com vs. WordPress.org

  • Unknown's avatar

    Thank You. Now you see how much I know about these things, hahaha

    Can this thread be deleted, since it contains my personal details?

  • Unknown's avatar

    Hi yogalistic

    If you are referring personal details here like email then you need not to worry because emails are just visible only to the user or staff. Other people will not be able to see your email for them it will be like email redacted.

    For more clarification please refer to the screen shot below:
    https://cl.ly/a589408750c1

    Let me know if you any doubts regarding this.
    Hope this helps.

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