My site is inaccessible

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  melnasasira · Member · Apr 3, 2024 at 9:12 am

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  On Easter Sunday, I decided to stop paying for my domain and site at mineletters.com. Since then, my website has been inaccessible, displaying the message ‘The Site is Parked.’ This is despite the fact that the payment I made last year was supposed to cover until the end of April. Additionally, when I stopped paying, I was promised that the site would redirect to mineletters.wordpress.com. Can you help get my site up and running again? I need it operational. I only stopped paying because I can’t afford it anymore, but I am quite sure I will be able to resume payments in a few months.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 4, 2024 at 4:55 pm

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  Hi there!

  Please note that your domain will stop loading your site if it expires or is canceled. It will not redirect to your WordPress.com site since the domain practically stops working. Your site now loads at its free WordPress.com address, though.

  The WordPress.com address of the site where you had the domain is melnasasira.wordpress.com (not mineletters.wordpress.com; that’s a different site on a different WordPress.com account).

  Can you visit the address melnasasira.wordpress.com and confirm if this is the site you are referring to?

  Also, please note that you risk losing a domain permanently if you cancel it. There’s also a redemption fee of $80 to restore a domain from the redemption period. Your domain can still be restored for the regular fee of $12/year, as it hasn’t entered the redemption period yet as of now.

  I strongly recommend restoring it if you plan to use it in the future. Otherwise, it will cost significantly more to restore. It may even be impossible to get the domain back if it’s sold at an auction, which is usual for canceled or expired domains.

  Please let me know if you’d like to restore the domain. I’ll send a payment link via email to pay for the domain. Once the domain is restored, it will redirect to melnasasira.wordpress.com until you upgrade to a WordPress.com plan again and set it as the primary address.