my site is loading really slowly, and i can't get my media to work either.

  • Unknown's avatar

    my site is taking really long to load, and i can’t write a new post. my media feature is also not working, can’t add pictures.

    The blog I need help with is: (visible only to logged in users)

  • Hi there.

    When something like this happens it’s usually a browser or connection issue. I think that might be the case here as well, as your site is loading as quickly as any other for me. Please try the following:

    First, please make sure that your browser is updated to the latest version. You can use this link to check: https://www.whatismybrowser.com/

    Next, clear your browser’s cache and cookies. Instructions for most major browsers are here: http://en.support.wordpress.com/browser-issues/

    Lastly, try resetting your modem/router.

    If none of that works, please check if you have the same problem when using a different browser. If possible, also try checking your site on a different connection and/or device.

    If the problem is only on your computer/main browser, please let us know exactly which browser and version you’re using, as well as what type of internet connection.

    Then add “modlook” to the tags are to bring this thread to staff’s attention.

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