my site is no longer visible
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Hello,
My site suddenly displayed text. Please, I need help in fixing it and also how to restore my store and activate my plugins? My WooCommerce and themes I paid for are all gone without a trace.
The blog I need help with is: (visible only to logged in users)
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Hey! That sounds really worrying; hopefully we can point you in the right direction quickly.
I checked your site, and it’s running the self-hosted version of WordPress (WordPress.org), not the version supported in this forum (WordPress.com). Unfortunately that means we’re not able to access your installation or fix it directly. This guide explains the difference: https://en.support.wordpress.com/com-vs-org/
To get this sorted quickly, I’ll recommend reaching out to your hosting provider, Hostinger. They can help find what caused the issue or restore the site. Contact them here: https://www.hostinger.com/contacts/
You can also get help in the WordPress.org forums. The volunteers there specialize in self-hosted WordPress sites and can help troubleshoot further.
If you’re thinking about moving your site over to WordPress.com to benefit from our managed hosting and premium support, you’re welcome to request a free migration here: https://wordpress.com/support/request-a-free-migration/.
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