My Site is no longer Working

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  nevanryan · Member · Apr 23, 2023 at 4:08 pm

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  Hi there, my site (nevanryan.com) seems to have disappeared from my account and is no longer functioning.

  Please help.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 24, 2023 at 2:15 pm

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  Hi there,

  nevanryan.com is not hosted here at WordPress.com, but rather with Bluehost. The domain appears to be registered with Go Daddy. I would recommend contacting Bluehost, as they would be able to assist you in regaining access to the back end of your site:

  https://www.bluehost.com/contact/

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!