my site is not letting me edit my pages or tabs or themes

  • Unknown's avatar
    replaytoysboutique · Member ·

    my site is not letting me edit my pages or tabs or themes
    help!
    i am trying to change info on my site about cover-19 and i cannot edit it, i tried to change themes and it said contact support…. how do i contact support?
    HELP?!?!?!!?

  • staff-mckluskey · Staff ·

    Hi, is this about replaytoysboutique.com?

    If so, this site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy and connected to your WordPress.com account via Jetpack.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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