My site is not loading. Pls help

  • Unknown's avatar
    utchreads · Member ·

    My site has refused to load. Both on the lap top and on my phone. I am quite new to this…Pls help

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    slantedplanet · Member ·

    Hello utchreads,

    When I visit your site, it appears to load a page with a bouncing ball kind of animation, but nothing else.

    It is a common mistake, but your support request is posted in the wrong forum. This forum supports free WordPress websites hosted on WordPress.com. Your site uses a different version of WordPress that allows for other hosting options, and books4brownchildren.com is hosted with bluehost.

    For future reference, there are similar volunteer support forums for sites like yours at WordPress.org. To learn more, start here:
    https://wordpress.org/support/

    To post a WordPress.org support request, you need a WordPress.org login. This is separate from the login you used to post here. You can create a WordPress.org login from this link:
    https://login.wordpress.org/register

    As a next step, I would suggest contacting bluehost support to check for any hosting-related problems with the site loading slowly.

    If hosting checks out, you might try deactivating one plugin at-a-time, and checking to see if the site loads differently without that plugin.

    Beyond that, I would suggest asking for help in the WordPress.org support forum. For faster/better response, be sure to include all the details of your other troubleshooting efforts with bluehost and deactivating plugins.

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