My site is not posting anymore

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  triarch · Member · May 19, 2022 at 4:33 pm

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  My site is not posting anymore

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  shwetharmaiya · Member · May 19, 2022 at 4:47 pm

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  Hi,

  Can you let us the exact problem you are facing.

  Regards
  Shwetha

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  triarch · Member · May 19, 2022 at 4:53 pm

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  Sure. When I go into http://www.triarch.com, my website is not coming up. I just went inti my wordpress account, and changed my payment method. Could it be that, and if, when and how can it back up and be posted? How do I notify the team that payment can be made, if that caused the interruption?

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  shwetharmaiya · Member · May 19, 2022 at 5:02 pm

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  Hi,

  I can see the message :

  It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site. If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.

  It is because the domain/plan expired.

  I have added #modlook tag. You will be helped soon.

  Regards
  Shwetha

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  helper-heroponriki · Member · May 19, 2022 at 5:32 pm

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  @triarch – it looks like your WordPress.com Premium subscription expired in February. However, your domain is not registered with us, which was not affected.

  Since then, we’ve changed our plans and pricing and those older, legacy plans are no longer available. You can read more about this here:

  Introducing WordPress Pro: One Plan, Infinite Possibilities

  To get things working again, you would need to add a Pro plan to your site at this time. Let us know if you have other questions.

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  helper-heroponriki · Member · May 19, 2022 at 5:34 pm

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  @shwetharmaiya – In the future, if you get questions about billing statuses or other statuses you don’t have access to, just tag the thread #modlook without guessing what the problem could be to avoid confusion. We’ll be able to investigate the problem and provide accurate information.

  Thanks!

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  shwetharmaiya · Member · May 19, 2022 at 5:36 pm

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  helper-heroponriki understood. Thank you.